Privacy Policy for Ryder'z
At Ryder'z, we value the privacy of our users and are committed to safeguarding the personal information that is shared with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our ride and delivery services.
By using the Ryder'z app (the "App") or accessing our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide our services, we collect the following types of personal information:
- Personal Identification Information: When you register on the Ryder'z app, we collect your name, email address, phone number, and payment details for transaction processing.
- Location Data: We collect your GPS location to enable ride and delivery requests, to match you with nearby drivers, and for route optimization.
- Usage Data: We collect information on how you interact with the app, including app crashes, page views, clicks, and other performance data.
- Payment Information: For payments, we collect credit card information or other payment details through third-party payment processors.
2. How We Use Your Information
We use the personal data we collect to:
- Provide Services: Deliver rides and delivery services within Gujarat, offer support, and process transactions.
- Improve User Experience: Enhance the functionality and performance of the Ryder'z app by analyzing usage patterns.
- Customer Support: Respond to inquiries, support requests, and provide assistance regarding services.
- Marketing and Offers: Send promotional messages, offers, and discounts to you based on your preferences (with your consent).
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data. These include encryption and secure storage methods to safeguard sensitive data such as payment details and location data.
We also limit access to personal information to authorized personnel only. Despite our efforts, no security system is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
- With Service Providers: We may share information with trusted third-party vendors who provide payment processing, marketing, or analytics services to help improve our services.
- For Legal Compliance: We may share your information if required by law, or if we believe it’s necessary to comply with legal obligations, protect our rights, or ensure the safety of users.
5. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we have on file.
- Correction: You can update or correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your account and personal data (subject to legal obligations).
- Opt-out of Marketing: You can unsubscribe from marketing communications by following the unsubscribe link in emails or by contacting us directly.
6. Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.
7. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that we have collected data from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or an in-app notification. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Ryder'z Support Team
Email: ryders.info@corespectators.com
Phone: +92-310-7373098